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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

by Robert Bacal

ISBN 13: 9780071444538

Format: Paperback (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Feb 2005

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How To Manage Performance: 24 Lessons to Improve Performance: 24 Lessons to Improving Performance

by Robert Bacal

ISBN 13: 9780077116231

Format: Paperback (128 pages)
Publisher: US Adaptations
Published: 01 Mar 2007

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The Complete Idiot's Guide® to Consulting

by Robert Bacal

ISBN 13: 9780028642710

Format: Paperback (360 pages)
Publisher: Imprint Unknown
Published: 28 Jan 2002

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The Complete Idiot's Guide To Dealing With Difficult Employees

by Robert Bacal

ISBN 13: 9780028633701

Format: Paperback (344 pages)
Publisher: Alpha Books
Published: 01 Jan 2000

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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)

by Robert Bacal

ISBN 13: 9780071745062

Format: Paperback (256 pages)
Publisher: McGraw-Hill Professional
Published: 01 Dec 2010

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Perfect Phrases for Setting Performance Goals, Second Edition (Perfect Phrases Series)

by Douglas Max,Robert Bacal

ISBN 13: 9780071745055

Format: Paperback (208 pages)
Publisher: McGraw-Hill Professional
Published: 01 Dec 2010

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Perfect Phrases for Performance Reviews 2/E (Perfect Phrases Series)

by Douglas Max,Robert Bacal

ISBN 13: 9780071745079

Format: Paperback (224 pages)
Publisher: McGraw-Hill Professional
Published: 01 Dec 2010

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