Buy Used and New JimSterne Books

Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

by Jim Sterne

ISBN 13: 9780471382584

Format: Paperback (368 pages)
Publisher: John Wiley & Sons
Published: 01 Jun 2000

Save for later

World Wide Web Marketing

by Jim Sterne

ISBN 13: 9780471128434

Format: Paperback (352 pages)
Publisher: John Wiley & Sons
Published: 16 Nov 1995

Save for later