Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (Interactive Technologies)
by Karen Holtzblatt,Jessamyn Burns Wendell,Shelley Wood
ISBN 13: 9780123540515
Format: Paperback (320 pages) Publisher: Morgan Kaufmann Published: 31 Dec 2004
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Contextual Design: Defining Customer-Centered Systems (Interactive Technologies)
by Hugh Beyer, Karen Holtzblatt
ISBN 13: 9781558604117
Format: Paperback (496 pages) Publisher: Morgan Kaufmann Published: 08 Dec 1997