Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
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Streamlined Process Improvement
ISBN 13: 9780071768634
Format: Hardcover (432 pages) Publisher: McGraw-Hill Professional Published: 01 Aug 2011
The Organizational Master Plan Handbook: A Catalyst for Performance Planning and Results
by H. James Harrington, Frank Voehl
ISBN 13: 9781439878774
Format: Hardcover (275 pages) Publisher: Productivity Press Published: 23 Mar 2012