Delivering Public Services That Work: Vol. 1
by
ISBN 13: 9780956263162
Format: Paperback (132 pages) Publisher: Triarchy Press Published: 09 Mar 2010
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Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies
ISBN 13: 9781908009685
Format: Paperback (192 pages) Publisher: Triarchy Press Published: 24 Apr 2012
In Pursuit of Quality: Case Against ISO 9000
by John Seddon
ISBN 13: 9781860760426
Format: Hardcover (240 pages) Publisher: Oak Tree Press Published: 01 May 1997
Freedom from Command & Control: Rethinking Management for Lean Service
by N/A
ISBN 13: 9781563273278
Format: Hardcover (238 pages) Publisher: Productivity Press Published: 12 Aug 2005
Systems Thinking in the Public Sector: The Failure of the Reform Regime.... and a Manifesto for a Better Way
ISBN 13: 9780955008184
Format: Paperback (224 pages) Publisher: Triarchy Press Published: 11 Apr 2008