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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations by John Seddon

I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

by John Seddon


ISBN 13: 9780951973103

Format: Paperback (160 pages)
Publisher: Vanguard Consulting Ltd
Published: 01 Sep 1992

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In Pursuit of Quality: Case Against ISO 9000 In Pursuit of Quality: Case Against ISO 9000 by John Seddon

In Pursuit of Quality: Case Against ISO 9000

by John Seddon


ISBN 13: 9781860760426

Format: Hardcover (240 pages)
Publisher: Oak Tree Press
Published: 01 May 1997

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Freedom from Command & Control: Rethinking Management for Lean Service Freedom from Command & Control: Rethinking Management for Lean Service by N/A

Freedom from Command & Control: Rethinking Management for Lean Service

by N/A


ISBN 13: 9781563273278

Format: Hardcover (238 pages)
Publisher: Productivity Press
Published: 12 Aug 2005

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