Writing Business Emails: Understand e-mail etiquette, ensure your messages are read, develop business e-mail guidelines (Essentials)
by Jonathan Whelan
ISBN 13: 9781857035889
Format: Paperback (64 pages) Publisher: Essentials Published: Apr 2000
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Business Architecture: A Practical Guide
by Jonathan Whelan,Graham Meaden
ISBN 13: 9781409438595
Format: Hardcover (294 pages) Publisher: Gower Published: 08 Aug 2012