Six Sigma Service: A Roadmap for Excellence
by El-Haik,Roy
ISBN 13: 9780471682912
Format: Illustrated (448 pages) Publisher: John Wiley & Sons Published: 29 Jul 2005
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Simulation for Six Sigma: Problem Solving and Continuous Improvement
by El-Haik,Al-Aomar
ISBN 13: 9780471694908
Format: Illustrated (428 pages) Publisher: John Wiley & Sons Published: 14 Sep 2006