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The Finishing Touch: How to Build World-Class Customer Service (Financial Times Series)

by Tony. Cram

ISBN 13: 9780273713012

Format: Paperback (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 28 Oct 2010

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Smarter Pricing: How to capture more value in your market ("Financial Times" S.)

by Tony. Cram

ISBN 13: 9780273706137

Format: Hardcover (215 pages)
Publisher: Financial Times/ Prentice Hall
Published: 09 Dec 2005

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Customers That Count: How to Build Living Relationships with Your Most Valuable Customers (Financial Times Series)

by Tony. Cram

ISBN 13: 9780273654315

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 31 May 2001

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