TQM in Action: A Practical Approach to Continuous Performance Improvement
by John Pike
ISBN 13: 9780412487903
Format: Illustrated (292 pages) Publisher: Springer Published: 18 Nov 1993 Other Format: Paperback
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Watercolor (Dover Art Instruction)
ISBN 13: 9780486447834
Format: Paperback (224 pages) Publisher: Dover Publications Inc. Published: 26 May 2006 Other Format: Hardcover