TQM in Action: A practical approach to continuous performance improvement

by R. J. Barnes (Author), R. J. Pike (Author)

• New

  Paperback
  2008

  $126.37

  The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.