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Service Management 3e: Strategy and Leadership in Service Business by Richard Normann

by Richard Normann

ISBN 13: 9780471494393

Format: Paperback (256 pages)
Publisher: John Wiley & Sons
Published: 02 Jan 2001

Used : $3.51
New : $45.38

Used : $3.51 New : $45.38

Service Management: Strategy and Leadership in the Service Business by Richard Normann

by Richard Normann

ISBN 13: 9780471928850

Format: Hardcover (202 pages)
Publisher: John Wiley & Sons
Published: 27 Mar 1991

Used : $3.51

Used : $3.51

Reframing Business: When the Map Changes the Landscape by Richard Normann

by Richard Normann

ISBN 13: 9780471485575

Format: Hardcover (352 pages)
Publisher: John Wiley & Sons
Published: 30 May 2001

Used : $7.33

Used : $7.33

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