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Customer Service: New Rules for a Social Media World (Que Biz-Tech)

by Peter Shankman

ISBN 13: 9780789747099

Format: Paperback (208 pages)
Publisher: QUE
Published: 16 Dec 2010

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Can We Do That? Outrageous PR Stunts That Work - And Why Your Company Needs Them

by Peter Shankman

ISBN 13: 9780470043929

Format: Illustrated (224 pages)
Publisher: Wiley
Published: 02 Jan 2007

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