Relationship Marketing: Successful Strategies For The Age Of The Customer
by Regis McKenna
ISBN 13: 9780201622409
Format: Paperback (264 pages) Publisher: Basic Books Published: 30 Apr 1993
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Real Time: Preparing for the Age of the Never Satisfied Customer
ISBN 13: 9780875849348
Format: Paperback (224 pages) Publisher: Harvard Business School Press Published: 31 Mar 1999
Relationship Marketing: Own the Market Through Strategic Customers
ISBN 13: 9780712655637
Format: Hardcover (256 pages) Publisher: Random House Business Books Published: 10 Sep 1992
Who's Afraid of Big Blue?: How Companies are Challenging I.B.M. and Winning
ISBN 13: 9780201155747
Format: Hardcover (222 pages) Publisher: Addison Wesley Longman Publishing Co Published: 05 Apr 1990