Real Time: Preparing for the Age of the Never Satisfied Customer
by Regis McKenna
ISBN 13: 9780875847948
Format: Large Print (204 pages) Publisher: Harvard Business Review Press Published: 08 Aug 1997
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Total Access: Giving Customers What They Want in an Anytime, Anywhere World
by Regis Mckenna
ISBN 13: 9781578512447
Format: Hardcover (240 pages) Publisher: Harvard Business School Press Published: 01 Mar 2002
Relationship Marketing: Successful Strategies For The Age Of The Customer
ISBN 13: 9780201622409
Format: Paperback (264 pages) Publisher: Basic Books Published: 30 Apr 1993
Relationship Marketing: Own the Market Through Strategic Customers
ISBN 13: 9780712655637
Format: Hardcover (256 pages) Publisher: Random House Business Books Published: 10 Sep 1992