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Managing Quality Dynamics

by James Teboul

ISBN 13: 9780135534625

Format: Paperback (336 pages)
Publisher: Pearson Education Limited
Published: 01 Sep 1991

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Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

by James Teboul

ISBN 13: 9780230006607

Format: Illustrated (160 pages)
Publisher: Palgrave Macmillan
Published: 13 Oct 2006

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