CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century
by Paul Greenberg
ISBN 13: 9780072231731
Format: Hardcover (384 pages) Publisher: McGraw-Hill Osborne Published: 01 Aug 2004
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CRM at the Speed of Light, Fourth Edition: Social CRM 2.0 Strategies, Tools, and Techniques for Engaging Your Customers (CONSUMER APPL & HARDWARE - OMG)
ISBN 13: 9780071590457
Format: Hardcover (688 pages) Publisher: McGraw Hill Published: 16 Oct 2009
Four Fish: The Future of the Last Wild Food
ISBN 13: 9780143119463
Format: Paperback (304 pages) Publisher: Penguin Books Published: 31 May 2011