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Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance: 215 ... in Operations Research & Management Science)

by Ali Emrouznejad, Emilyn Cabanda

ISBN 13: 9783662434369

Format: Hardcover (414 pages)
Publisher: Springer
Published: 13 Aug 2014

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Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance ... in Operations Research & Management Science

by Ali Emrouznejad, Emilyn Cabanda

ISBN 13: 9783662512012

Format: Paperback (412 pages)
Publisher: Springer
Published: 10 Sep 2016

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