How to Measure Customer Satisfaction
by etc., John Brierley, Nigel Hill, Rob MacDougall
ISBN 13: 9780566081934
Format: Paperback (136 pages) Publisher: Gower Publishing Ltd Published: 08 Jun 1999 Other Format: Paperback
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Marketing for B.T.E.C.
by Nigel Hill
ISBN 13: 9780907679240
Format: Paperback (352 pages) Publisher: Business Education Publishers Ltd Published: 01 Sep 1989
Customer Satisfaction Measurement for ISO 9000: 2000
by Bill Self, Nigel Hill, Greg Roche
ISBN 13: 9780750655132
Format: Paperback (176 pages) Publisher: A Butterworth-Heinemann Title Published: 11 Dec 2001
by John Brierley, Nigel Hill, Rob MacDougall
ISBN 13: 9780566085956
Format: Paperback (151 pages) Publisher: Gower Publishing Ltd Published: 29 Dec 2003 Other Format: Paperback