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Foundations of ITIL® V3: Based on ITIL V3: Volume 3 (Best Practice IT Management)

by Jan van Bon

ISBN 13: 9789087530570

Format: Illustrated (380 pages)
Publisher: Van Haren Publishing
Published: 09 Sep 2007

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ITIL 2011 Edition - A Pocket Guide (English Version)

by Jan van Bon

ISBN 13: 9789087536763

Format: Paperback (188 pages)
Publisher: VAN HAREN PUBLISHING
Published: 12 Jan 2012

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IT Service Management: An Introduction Based on ITIL

by Jan van Bon

ISBN 13: 9789077212288

Format: Paperback (240 pages)
Publisher: van Haren Publishing
Published: 30 Apr 2005

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Service Agreements: A Management Guide (ITSM Library)

by Robert Benyon,Rob Johnston

ISBN 13: 9789077212912

Format: Paperback (90 pages)
Publisher: VAN HAREN PUBLISHING
Published: 01 Sep 2006

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IT Service Management: An Introduction

by Jan van Bon, Georges Kemmerling, Dick Pondman

ISBN 13: 9789080671362

Format: Paperback (208 pages)
Publisher: van Haren Publishing
Published: 13 Mar 2003

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Six Sigma for IT Management: A Pocket Guide

by Sven den Boer, Rajeev Andharia, Melvin Harteveld, Linh Chi Ho, Patrick L Musto, Slivia Prickel

ISBN 13: 9789087530297

Format: Paperback (161 pages)
Publisher: VAN HAREN PUBLISHING
Published: 01 Apr 2007

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Gestion de Servicios TI basado en ITIL V3: Guia de Bolsillo (Spanish Version) (Itsm Library)

by Jan van Bon

ISBN 13: 9789087531065

Format: Paperback (174 pages)
Publisher: VAN HAREN PUBLISHING
Published: 01 Apr 2009

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IT Service Management basierend auf ITIL V3 - Das Taschenbuch

by Jan van Bon

ISBN 13: 9789087531041

Format: Paperback (176 pages)
Publisher: Haren Van Publishing
Published: Mar 2008

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