Quality of Service: Making it Really Work (McGraw-Hill Quality in Action)
by etc., John Ovretveit, Bo Edvardsson, Bertil Thomasson
ISBN 13: 9780077079499
Format: Hardcover (293 pages) Publisher: McGraw-Hill Publishing Co. Published: 01 Aug 1994
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Health Service Quality: An Introduction to Quality Methods for Health Services
by John Ovretveit
ISBN 13: 9780632032792
Format: Paperback (200 pages) Publisher: Wiley–Blackwell Published: 10 Dec 1991
Comparative and Cross-cultural Health Research: A Practical Guide
by Roy Lilley, Bill Cain
ISBN 13: 9781857752748
Format: Hardcover (128 pages) Publisher: CRC Press Published: 01 Dec 1998
Practical Ethics in Occupational Health
by Peter Westerholm, Tore Nilstun, John Øvretveit
ISBN 13: 9781857756173
Format: Paperback (372 pages) Publisher: Routledge Published: Apr 2004