Customer-Centric Marketing Strategies: Tools for Building Organizational Performance (Premier Reference Source)
by Hans-Ruediger Kaufmann
ISBN 13: 9781466625242
Format: Illustrated (478 pages) Publisher: IGI Global Published: 30 Nov 2012
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Handbook of Research on Consumerism in Business and Marketing: Concepts and Practices (Advances in Marketing Customer Relationship Management and E-Services Book Series)
by Hans-Ruediger Kaufmann,Mohammad Fateh Ali Khan Panni
ISBN 13: 9781466658806
Format: Hardcover (608 pages) Publisher: IGI Global Published: 14 Apr 2014