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Business Process Management: Practical Guidelines to Successful Implementations

by John Jeston, Johan Nelis

ISBN 13: 9780750669214

Format: Hardcover (464 pages)
Publisher: A Butterworth-Heinemann Title
Published: 22 Mar 2006

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Management by Process

by John Jeston, Johan Nelis

ISBN 13: 9780750687614

Format: Illustrated (324 pages)
Publisher: Routledge
Published: 14 Apr 2008

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