It Strategy For Business
by Joe Peppard
ISBN 13: 9780273600244
Format: Paperback (318 pages) Publisher: Ft PrenticeHall Published: 01 Feb 1993
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Customer Relationship Management: Perspectives from the Market Place
by Simon Knox,Stan Maklan,Adrian Payne,Joe Peppard,Lynette Ryals
ISBN 13: 9780750656771
Format: Hardcover (302 pages) Publisher: A Butterworth-Heinemann Title Published: 29 Oct 2002