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Service Operations Management

by Roger W. Schmenner

ISBN 13: 9780024068118

Format: Hardcover (406 pages)
Publisher: Prentice Hall
Published: 23 Dec 1994

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Production/Operations Management: From inside out

by Roger W. Schmenner

ISBN 13: 9780024068712

Format: Hardcover (825 pages)
Publisher: Macmillan USA
Published: 13 Aug 1992

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