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The Science of Service Systems (Service Science: Research and Innovations in the Service Economy)

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ISBN 13: 9781441982698

Format: Hardcover (382 pages)
Publisher: Springer
Published: 22 Apr 2011

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Service Systems Implementation (Service Science: Research and Innovations in the Service Economy)

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ISBN 13: 9781441979032

Format: Hardcover (333 pages)
Publisher: Springer
Published: 12 Feb 2011

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