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Achieving ISO/IEC 20000 - Management Decisions and Documentation

by Dugmore,J

ISBN 13: 9780580474583

Format: Paperback (133 pages)
Publisher: British Standards Institution
Published: 31 Mar 2006

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Achieving ISO/IEC 20000 - Enabling change

by Dugmore,J

ISBN 13: 9780580446399

Format: Paperback (113 pages)
Publisher: British Standards Institution
Published: 31 Mar 2006

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Achieving ISO/IEC 20000 - Finance for Service managers

by Dugmore,J

ISBN 13: 9780580474620

Format: Paperback (90 pages)
Publisher: British Standards Institution
Published: 24 Mar 2006

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Achieving ISO/IEC 20000 - Making Metrics Work

by Dugmore,J

ISBN 13: 9780580474606

Format: Paperback (105 pages)
Publisher: British Standards Institution
Published: 22 Mar 2006

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Achieving ISO/IEC 20000 - Capacity management

by Dugmore,J

ISBN 13: 9780580446412

Format: Paperback (73 pages)
Publisher: British Standards Institution
Published: 13 Jan 2006

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Achieving ISO/IEC 20000 - Integrated Service Management

by Dugmore,J

ISBN 13: 9780580446429

Format: Paperback (127 pages)
Publisher: British Standards Institution
Published: 28 Feb 2006

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