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Used of Cookies

Cookie Policy

A cookie is a piece of information that a website puts on your computer so it can remember something about you or your device at a later date. We use cookies to distinguish you from other users of our website (including when you browse other third party websites). This helps us to provide you with a good experience when you browse our website. We also use cookies and similar technologies to show you more personalised advertising, including adverts on other websites. This policy explains what cookies we use on our website, and how you can refuse or withdraw your consent to cookies. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

The cookies we use

We use the cookies on this website to help you navigate our website efficiently, perform certain functions and to collect site statistics. These cookies do not store any personal information that would, on its own, allow us to identify individual users of this service without your permission.

AwesomeBooks uses a number of suppliers (Third Party) who also set cookies on our websites on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see the information in the tables provided below.

In addition, any visitor who has clicked on an AwesomeBooks advertisement on another site that links to AwesomeBooks will be sent a semi-persistent anonymous cookie (a cookie with a lifetime of 30 days) that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.

What types of cookies are there?

Session Management Cookies

These cookies are ones placed by AwesomeBooks and allow basic functionality of the site. They are essential for placing an order, without them we wouldn’t be able to process an order correctly.

Cookie Purpose
userid and cartid These cookies allow us to anonymously identify you and associate a basket with your order.
currencyid This cookie allows us to know what currency you are browsing and checking out in.
emailid This is an encrypted cookie and allows users to login to their accounts.

Functionality Cookies

These third parties allow us to provide further information and services that we believe will benefit our customers. These third parties are usually short JavaScript snippets that don’t track any information about you.

Third Party Purpose
Fresh Desk Fresh Desk is our online chat provider. This allows you to start chatting to our Customer Service team quickly and easily. Fresh Desk will record all chats for our record. This allows us to keep track of all conversations and collect customer feedback. For more information, please see: https://www.freshworks.com/privacy/
Facebook We integrate Facebook onto AwesomeBooks in a number of ways, including allowing you to login easily, share product pages with friends, to like the AwesomeBooks Facebook page and to see the latest posts on our page. For more information, please see: https://facebook.com/policy.php
Good Reads The book reviews found on our product pages are provided by Good Reads. For more information, please see: https://www.goodreads.com/about/privacy

Performance Cookies

These third party cookies allow us to monitor how visitors use AwesomeBooks. They provide us with statistics about how many people visit our website, where they have come from and what pages they have visited. This allows us to have a better understanding of how users interact with AwesomeBooks and lets us develop and improve the website and our services.

Third Party Purpose
Google Analytics This tool collects statistical information on the performance of our website. You can opt-out of these cookies by visiting this page: https://tools.google.com/dlpage/gaoptout
Kissmetrics We use a paid service called Kissmetrics to collect further website information, including how you use the website. You can opt-out of these cookies by visiting this page: https://www.kissmetrics.com/user-privacy/
Emarsys (trafficemscookie) If you click on link in a newsletter, this cookie tells us which newsletter you clicked on. This allows us to understand what products our customers like and what they don’t like. You can unsubscribe from our newsletters at anytime by clicking the unsubscribe button at the bottom of a newsletter, or by contacting Customer Service on cs@awesomebooks.com
Qeryz Occasionally you may notice a small survey pop-up at the bottom of our website. This is powered by Qeryz and allows us to get quick feedback from you.

Advertising Cookies

These cookies are used to monitor the performance of Advertising campaigns that we run.

Third Party Purpose
Google AdWords This tool allows us to track performance of advertising we run through Google’s Ad Network. For more information, please see here: https://policies.google.com/technologies/ads
Facebook Ads We use this tool to track the performance of Facebook advertising campaigns that we run. For more information, please see here: https://www.facebook.com/policy.php

Opting Out of Collection of Information by Third Parties

You can also restrict the way in which your browser interacts with cookies buy changing your browser security settings. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. You may also use Your Online Choices to opt-out of certain cookies.

Please be aware that restricting cookies may impact on the functionality of the AwesomeBooks website and could mean that key features do not work properly. We strongly recommend allowing cookies from this website so that we can provide you with a full service.

Updates to this policy

So that we can offer you the best possible online experience, new services using cookies may be added to our website from time to time. We aim to keep the cookies information provided here as accurate as possible and use all reasonable efforts to regularly review and update the details. When we update these details we will post changes on this page so please check back frequently.

Updated: May 2018