Customer Service Management Training 101: Quick and Easy Techniques that Get Great Results
by Renee Evenson
ISBN 13: 9780814417157
Format: Paperback (224 pages) Publisher: Amacom Published: 20 Oct 2011
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Stranded in the Himalayas: Participant's Activity Book (Pfeiffer)
by Lorraine L. Ukens
ISBN 13: 9780787939700
Format: Paperback (16 pages) Publisher: Jossey Bass Published: 20 Feb 1998
Manager's Guide to Effective Coaching, Second Edition (Briefcase Books)
by Marshall Cook, Laura Poole
ISBN 13: 9780071771115
Format: Paperback (240 pages) Publisher: McGraw-Hill Professional Published: 01 Sep 2011 Other Format: Paperback
Developing Creativity in Organizations (Personal and Professional Development)
by Michael A. West
ISBN 13: 9781854332295
Format: Illustrated (164 pages) Publisher: John Wiley & Sons Published: 09 Mar 1997
Mentoring Guidebook Level 1: Starting the Journey
by
ISBN 13: 9781575178462
Format: Paperback (349 pages) Publisher: Corwin Press Published: 01 Jun 2002
Leadership Games: Experiential Learning for Organizational Development
by Dr. Stephen S. Kaagan
ISBN 13: 9780761917212
Format: Paperback (216 pages) Publisher: Sage Publications, Inc Published: 15 Apr 1999
The Handbook of Knowledge-Based Coaching: From Theory to Practice
ISBN 13: 9780470624449
Format: Hardcover (432 pages) Publisher: Jossey Bass Published: 01 Jul 2011
Virtual Coach, Virtual Mentor
ISBN 13: 9781607523093
Format: Hardcover (258 pages) Publisher: Information Age Publishing Published: 15 Dec 2009
European Skills and Qualifications: Towards a European Labour Market
by Michaela Brockmann,Linda Clarke,Christopher Winch
ISBN 13: 9780415556903
Format: Hardcover (224 pages) Publisher: Routledge Published: 12 May 2011
Reading Work: Literacies in the New Workplace
by Mary Ellen Belfiore,Tracy A. Defoe,Sue Folinsbee,Judy Hunter,Nancy S. Jackson
ISBN 13: 9780805846225
Format: Paperback (600 pages) Publisher: Routledge Published: 03 Mar 2004
Transforming Leadership: Equipping Yourself and Coaching Others to Build the Leadership Organization
by Terry Anderson
ISBN 13: 9781574441093
Format: Hardcover (368 pages) Publisher: CRC Press Published: 21 Jan 1998
Coaching in the Library: A Management Strategy for Achieving Excellence
by Ruth F. Metz
ISBN 13: 9780838910375
Format: Paperback (112 pages) Publisher: ALA Editions Published: 01 Jul 2010