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10 Steps to Successful Customer Service 10 Steps to Successful Customer Service by Maxine Kamin

10 Steps to Successful Customer Service

by Maxine Kamin


ISBN 13: 9781562865900

Format: Paperback (192 pages)
Publisher: ASTD Press
Published: 28 May 2010

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The ROI Fieldbook: Strategies for Implementing ROI in HR and Training (Improving Human Performance) The ROI Fieldbook: Strategies for Implementing ROI in HR and Training (Improving Human Performance) by Patricia Phillips,Jack J. Phillips PhD in Human Resource Management.,Ron Stone,Holly Burkett M.A. SPHR

The ROI Fieldbook: Strategies for Implementing ROI in HR and Training (Improving Human Performance)

by Patricia Phillips,Jack J. Phillips PhD in Human Resource Management.,Ron Stone,Holly Burkett M.A. SPHR


ISBN 13: 9780750676229

Format: Paperback (416 pages)
Publisher: A Butterworth-Heinemann Title
Published: 17 Oct 2006

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Successful Management by Motivation: Balancing Intrinsic and Extrinsic Incentives (Organization and Management Innovation) Successful Management by Motivation: Balancing Intrinsic and Extrinsic Incentives (Organization and Management Innovation) by

Successful Management by Motivation: Balancing Intrinsic and Extrinsic Incentives (Organization and Management Innovation)

by


ISBN 13: 9783540424017

Format: Hardcover (299 pages)
Publisher: Springer
Published: 02 Oct 2001

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Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program by Doris M. Sims

Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program

by Doris M. Sims


ISBN 13: 9780071381840

Format: Hardcover (360 pages)
Publisher: McGraw-Hill Professional
Published: 01 Dec 2001

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Solving Problems Super Series (ILM Super Series) Solving Problems Super Series (ILM Super Series) by

Solving Problems Super Series (ILM Super Series)

by


ISBN 13: 9780750658188

Format: Paperback (112 pages)
Publisher: Pergamon Flexible Learning
Published: 10 Oct 2002

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Developing High-Performance Work Teams: Fourteen Case Studies from the Real World of Training v. 1 (In Action Series) Developing High-Performance Work Teams: Fourteen Case Studies from the Real World of Training v. 1 (In Action Series) by Steven D. Jones,Michael M. Beyerlein

Developing High-Performance Work Teams: Fourteen Case Studies from the Real World of Training v. 1 (In Action Series)

by Steven D. Jones,Michael M. Beyerlein


ISBN 13: 9781562860790

Format: Paperback (266 pages)
Publisher: ASTD Press
Published: 15 Sep 1998

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Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies by Marcia Hughes, James Bradford Terrell, Henry L. Thompson

Handbook for Developing Emotional and Social Intelligence: Best Practices, Case Studies, and Strategies

by Marcia Hughes, James Bradford Terrell, Henry L. Thompson


ISBN 13: 9780470190883

Format: Hardcover (448 pages)
Publisher: Jossey Bass
Published: 01 May 2009

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High Skills: Globalization, Competitiveness, and Skill Formation High Skills: Globalization, Competitiveness, and Skill Formation by Phillip Brown,Andy Green,Hugh Lauder

High Skills: Globalization, Competitiveness, and Skill Formation

by Phillip Brown,Andy Green,Hugh Lauder


ISBN 13: 9780199244188

Format: Hardcover (320 pages)
Publisher: OUP Oxford
Published: 27 Sep 2001
Other Format: Illustrated

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Which MBA?: A Critical Guide to the World's Best Programmes Which MBA?: A Critical Guide to the World's Best Programmes by George Bickerstaffe

Which MBA?: A Critical Guide to the World's Best Programmes

by George Bickerstaffe


ISBN 13: 9780273637103

Format: Paperback (544 pages)
Publisher: Financial Times/ Prentice Hall
Published: 16 Oct 1998

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Training the Sales Team Training the Sales Team by David Hillier

Training the Sales Team

by David Hillier


ISBN 13: 9780566074950

Format: Hardcover (163 pages)
Publisher: Gower Publishing Ltd
Published: 03 Nov 1994

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101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals) 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals) by Lorraine L. Ukens

101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals)

by Lorraine L. Ukens


ISBN 13: 9780787982003

Format: Paperback (400 pages)
Publisher: Jossey Bass
Published: 27 Mar 2007

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Culture Coaching: A Playbook for Coaching Teams to Greatness Culture Coaching: A Playbook for Coaching Teams to Greatness by Ed Gash

Culture Coaching: A Playbook for Coaching Teams to Greatness

by Ed Gash


ISBN 13: 9781434374776

Format: Paperback (84 pages)
Publisher: AuthorHouse
Published: 12 Mar 2008

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