Managing and Motivating Contact Center Employees
by Malcolm Carlaw,Peggy Carlaw,Vasudha Deming,Kurt Friedmann
ISBN 13: 9780071388887
Format: Paperback (350 pages) Publisher: McGraw-Hill Education Published: 01 Jan 2003
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Active Training: A Handbook of Techniques, Designs, Case Examples and Tips
by Melvin L. Silberman
ISBN 13: 9780787939892
Format: Hardcover (336 pages) Publisher: John Wiley & Sons Published: 13 May 1998
The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes
by Phil Clements
ISBN 13: 9780749444761
Format: Paperback (208 pages) Publisher: Kogan Page Published: 03 Dec 2005 Other Format: Illustrated, Paperback
Coaching and Training your Work Team Super Series
by N/A
ISBN 13: 9780080464183
Format: Paperback (112 pages) Publisher: Pergamon Flexible Learning Published: 20 Apr 2007
NLP Business Masterclass: Skills for realising human potential (Financial Times Series)
by David Molden
ISBN 13: 9780273650164
Format: Paperback (336 pages) Publisher: Financial Times/ Prentice Hall Published: 21 Sep 2000
Coaching with Colleagues: An Action Guide for One-to-One Learning: An Action Guide to One-to-One Learning
by Erik de Haan,Yvonne Burger
ISBN 13: 9781403943231
Format: Hardcover (160 pages) Publisher: Palgrave Macmillan Published: 27 Oct 2004
Dissertation Skills
by Brian White
ISBN 13: 9780826453921
Format: Paperback (174 pages) Publisher: Thomson Learning Published: 23 Nov 2000 Other Format: Paperback
Partnerships with People (Institute of Directors)
by Institute of Directors
ISBN 13: 9780749428303
Format: Paperback (96 pages) Publisher: Kogan Page Ltd Published: 25 Oct 1998
201 Icebreakers Pb (GENERAL FINANCE & INVESTING)
by Edie West
ISBN 13: 9780070696006
Format: Paperback (464 pages) Publisher: McGraw Hill Published: 31 Dec 1996
Head, Heart and Guts: How the World's Best Companies Develop Complete Leaders: 45 (Jossey-Bass Leadership Series)
by David L. Dotlich,Peter C. Cairo,Stephen H. Rhinesmith
ISBN 13: 9780787964795
Format: Hardcover (240 pages) Publisher: Jossey-Bass Published: 16 Jun 2006
Manual of Management Development: Strategy, Design and Instruments for Programme Development
by Mike Woodcock, J.E. Jones
ISBN 13: 9780566025273
Format: Hardcover (175 pages) Publisher: Gower Publishing Ltd Published: 31 Oct 1985
Instant Interviewing: Choose the Right Candidate Now! (Instant (Kogan Page))
by Brian Clegg
ISBN 13: 9780749433888
Format: Paperback (128 pages) Publisher: Kogan Page Ltd Published: 01 Feb 2001