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Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance) by David L. Butler Ph.D

Bottom-Line Call Center Management: Creating a Culture of Accountability and Excellent Customer Service (Improving Human Performance)

by David L. Butler Ph.D


ISBN 13: 9780750676847

Format: Paperback (178 pages)
Publisher: A Butterworth-Heinemann Title
Published: 27 Apr 2004

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Productive Performance Appraisals Productive Performance Appraisals by Paul Falcone, Randi Sachs

Productive Performance Appraisals

by Paul Falcone, Randi Sachs


ISBN 13: 9780814474228

Format: Paperback (128 pages)
Publisher: Amacom
Published: 01 Apr 2007

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Business Research Methods Business Research Methods by Alan Bryman,Emma Bell

Business Research Methods

by Alan Bryman,Emma Bell


ISBN 13: 9780199284986

Format: Paperback (824 pages)
Publisher: OUP Oxford
Published: 15 Mar 2007
Other Format: Paperback

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Virtual Presentations That Work Virtual Presentations That Work by N/A

Virtual Presentations That Work

by N/A


ISBN 13: 9780071739368

Format: Paperback (288 pages)
Publisher: McGraw-Hill Professional
Published: 01 Jun 2010

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Bestsellers cluster sheet: Improving Employee Performance Through Workplace Coaching: A Practical Guide to Performance Management: 45 Bestsellers cluster sheet: Improving Employee Performance Through Workplace Coaching: A Practical Guide to Performance Management: 45 by Earl Carter,Francis McMahon

Bestsellers cluster sheet: Improving Employee Performance Through Workplace Coaching: A Practical Guide to Performance Management: 45

by Earl Carter,Francis McMahon


ISBN 13: 9780749444648

Format: Paperback (192 pages)
Publisher: Kogan Page
Published: 03 Oct 2005

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Dissertation Skills Dissertation Skills by Brian White

Dissertation Skills

by Brian White


ISBN 13: 9780826453921

Format: Paperback (174 pages)
Publisher: Thomson Learning
Published: 23 Nov 2000
Other Format: Paperback

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How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers by Robert L. Jolles

How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers

by Robert L. Jolles


ISBN 13: 9780471397298

Format: Paperback (288 pages)
Publisher: John Wiley & Sons
Published: 03 Jan 2001

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Assessment, Supervision & Support in Clinical Practice: A Guide for Nurses, Midwives & Other Health Professionals: A Guide for Nurses, Midwives and Other Health Professionals Assessment, Supervision & Support in Clinical Practice: A Guide for Nurses, Midwives & Other Health Professionals: A Guide for Nurses, Midwives and Other Health Professionals by Ci Ci Stuart

Assessment, Supervision & Support in Clinical Practice: A Guide for Nurses, Midwives & Other Health Professionals: A Guide for Nurses, Midwives and Other Health Professionals

by Ci Ci Stuart


ISBN 13: 9780443102677

Format: Paperback (376 pages)
Publisher: Churchill Livingstone
Published: 20 Nov 2002

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Strong Woman: Ambition, Grit and a Great Pair of Heels Strong Woman: Ambition, Grit and a Great Pair of Heels by Brady, Karren Karren Brady,

Strong Woman: Ambition, Grit and a Great Pair of Heels

by Brady, Karren Karren Brady,


ISBN 13: 9780007395927

Format: hardcover
Publisher: Collins

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Training Your Brain for a Fast-track Career Training Your Brain for a Fast-track Career by Jacqueline Renaud

Training Your Brain for a Fast-track Career

by Jacqueline Renaud


ISBN 13: 9780572022907

Format: Paperback (288 pages)
Publisher: W Foulsham & Co Ltd
Published: 31 Oct 1996

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Lies About Learning: Leading Executives Separate Truth from Fiction in a $109 Billion Industry Lies About Learning: Leading Executives Separate Truth from Fiction in a $109 Billion Industry by Larry Israelite

Lies About Learning: Leading Executives Separate Truth from Fiction in a $109 Billion Industry

by Larry Israelite


ISBN 13: 9781562864545

Format: Hardcover (227 pages)
Publisher: ATD Press
Published: 15 Oct 2006

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Still More Games Trainers Play (McGraw-Hill Training Series) Still More Games Trainers Play (McGraw-Hill Training Series) by Edward E. Scannell,John W. Newstrom

Still More Games Trainers Play (McGraw-Hill Training Series)

by Edward E. Scannell,John W. Newstrom


ISBN 13: 9780070464278

Format: Paperback (311 pages)
Publisher: McGraw-Hill Education
Published: 30 Jun 1991

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