Customer Service Training 101: Quick and Easy Techniques That Get Great Results
by Renee Evenson
ISBN 13: 9780814416419
Format: Paperback (224 pages) Publisher: Amacom Published: 30 Oct 2010
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Coaching Across Cultures: New Tools for Leveraging National, Corporate and Professional Differences
by Philipe Rosinski
ISBN 13: 9781857883015
Format: Paperback (336 pages) Publisher: Nicholas Brealey International Published: 30 Jan 2003
Even More Games Trainers Play (McGraw-Hill Training Series)
by Edward E. Scannell
ISBN 13: 9780070464148
Format: Paperback (352 pages) Publisher: McGraw-Hill Published: 01 May 1994
Shaping Your HR Role: Succeeding in Today's Organizations
by William Kahnweiler,Jennifer Kahnweiler
ISBN 13: 9780750678230
Format: Paperback (264 pages) Publisher: A Butterworth-Heinemann Title Published: 04 May 2005
Topgrading: How Leading Companies Win by Hiring, Coaching and Keeping the Best People
by Bradford D. Smart
ISBN 13: 9781591840817
Format: Illustrated (592 pages) Publisher: Portfolio Published: 01 Jan 2005 Other Format: Hardcover
Mentoring in Action: A Practical Guide for Managers
by David Clutterbuck, David Megginson
ISBN 13: 9780749413903
Format: Hardcover (224 pages) Publisher: Kogan Page Ltd Published: 31 Oct 1995
The Changing World of the Trainer: Emerging Good Practice (The HR Series)
by Martyn Sloman
ISBN 13: 9780750680530
Format: Paperback (304 pages) Publisher: A Butterworth-Heinemann Title Published: 05 Mar 2007
The Coaching Manual: The Definitive Guide to the Process, Principles and Skills of Personal Coaching
by Julie Starr
ISBN 13: 9780273713524
Format: Paperback (368 pages) Publisher: Prentice Hall Published: 08 Nov 2007
Business Student's Handbook: Learning Skills for Study and Employment
by Sheila Cameron
ISBN 13: 9780273655275
Format: Illustrated (396 pages) Publisher: Financial Times/ Prentice Hall Published: 28 Feb 2002 Other Format: Paperback
Developing Human Resources (Institute of Management Diploma)
by Christopher Mabey
ISBN 13: 9780750618243
Format: Paperback (260 pages) Publisher: Routledge Published: 19 Aug 1994
High Flyers: Developing the Next Generation of Leaders
by Morgan W. McCall
ISBN 13: 9780875843360
Format: Illustrated (272 pages) Publisher: Harvard Business Review Press Published: 01 Sep 1997
A Guide to Management Development Techniques: What to Use When
by Kenneth Fee
ISBN 13: 9780749436209
Format: Paperback (160 pages) Publisher: Kogan Page Ltd Published: 01 Sep 2001