The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers
by Peggy Carlaw
ISBN 13: 9780070779747
Format: Paperback (224 pages) Publisher: McGraw-Hill Education Published: 01 Oct 1998 Other Format: Paperback
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The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes
by John Jones, Phil Clements
ISBN 13: 9780749437220
Format: Paperback (192 pages) Publisher: Kogan Page Published: 28 Jun 2002 Other Format: Illustrated
Strategic International Human Resource Management: Choices and Consequences in Multinational People Management
by Stephen Perkins,Sue Shortland
ISBN 13: 9780749443573
Format: Paperback (258 pages) Publisher: Kogan Page Published: 03 Jun 2006
Skill, Training and Human Resource Development: A Critical Text (Management, Work and Organisations)
by N/A
ISBN 13: 9781403948021
Format: Paperback (240 pages) Publisher: Palgrave Macmillan Published: 22 Nov 2006
75 Ways to Liven Up Your Training: A Collection of Energizing Activities
by Martin Orridge
ISBN 13: 9780566077746
Format: Hardcover (128 pages) Publisher: Routledge Published: 14 Nov 1996
How to Run Seminars and Workshops: Presentation Skills for Consultants, Trainers and Teachers
by Robert L. Jolles
ISBN 13: 9780471594772
Format: Paperback (240 pages) Publisher: John Wiley & Sons Published: 11 Jan 1994 Other Format: Paperback
Coaching and Mentoring: Practical Conversations to Improve Learning
by Eric PARSLOE,Melville LEEDHAM
ISBN 13: 9780749443658
Format: Illustrated (224 pages) Publisher: Kogan Page Published: 03 Mar 2009
Coaching People: Develop and Motivate Your Team to Achieve Great Results
by Dr. Rob Yeung
ISBN 13: 9781857038996
Format: Paperback (128 pages) Publisher: How To Books Published: 01 Sep 2003
Management Consulting
by Philip A. Wickham
ISBN 13: 9780273638117
Format: Paperback (334 pages) Publisher: Financial Times/ Prentice Hall Published: 11 Feb 1999
Managing Creativity and Innovation (Harvard Business Essentials)
by Harvard Business Review
ISBN 13: 9781591391128
Format: Paperback (192 pages) Publisher: Harvard Business Review Press Published: 01 Jul 2003
The Big Book of Creativity Games: Quick, Fun Acitivities for Jumpstarting Innovation (Big Book Series)
by Robert Epstein
ISBN 13: 9780071361767
Format: Illustrated (224 pages) Publisher: McGraw Hill Published: 01 Sep 2000
Management Teams: Why They Succeed or Fail
by R Meredith Belbin
ISBN 13: 9780750626767
Format: Paperback (192 pages) Publisher: A Butterworth-Heinemann Title Published: 11 Mar 1996 Other Format: Paperback