The Call Centre Training Handbook: A Complete Guide to Learning and Development in Contact Centres
by John P. Wilson
ISBN 13: 9780749450885
Format: Illustrated (336 pages) Publisher: Kogan Page Published: 03 Dec 2008
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Connecting: The Mentoring Relationships You Need to Succeed in Life (Spiritual Formation Study Guides)
by Paul D Stanley,J. Robert Clinton
ISBN 13: 9783909131020
Format: Paperback (252 pages) Publisher: NavPress Published: 17 Dec 2015
Team Effectiveness in Complex Organizations: Cross-Disciplinary Perspectives and Approaches (SIOP Organizational Frontiers Series)
by Eduardo Salas, Gerald F. Goodwin, C. Shawn Burke
ISBN 13: 9780805858815
Format: Hardcover (624 pages) Publisher: Routledge Academic Published: 20 Nov 2008
Preparing Learners for e-Learning
by George M. Piskurich
ISBN 13: 9780787963965
Format: Illustrated (194 pages) Publisher: John Wiley & Sons Published: 25 Mar 2003
Developing Technical Training: A Structured Approach for Developing Classroom and Computer-based Instructional Materials
by Ruth C. Clark
ISBN 13: 9780787988463
Format: Hardcover (288 pages) Publisher: Jossey Bass Published: 15 Jan 2008
The Cultural Context of Human Resource Development
by
ISBN 13: 9780230551343
Format: Hardcover (288 pages) Publisher: Palgrave Macmillan Published: 21 May 2009
Mentoring and Induction Programs That Support New Principals
by Susan Villani
ISBN 13: 9780761931461
Format: Paperback (304 pages) Publisher: Corwin Press Published: 25 Aug 2005
Awakening the Leader within: A Story of Transformation
by Kevin Cashman,Jack Forem
ISBN 13: 9780471273196
Format: Hardcover (256 pages) Publisher: John Wiley & Sons Published: 20 May 2003
Instructional Design for Action Learning
by Geri Mcardle
ISBN 13: 9780814415665
Format: Paperback (272 pages) Publisher: Amacom Published: 01 Oct 2010
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration (Big Book Series)
by N/A
ISBN 13: 9780071742245
Format: Paperback (240 pages) Publisher: McGraw-Hill Professional Published: 01 Jun 2010
Stepping Up: Participant Workbook: A Road Map for New Supervisors (Essential Tools Resource)
by Miki Lane,Marilynne Malkin,Wendy Shanken,Dennis Cavendish
ISBN 13: 9780787987152
Format: Paperback (128 pages) Publisher: Jossey Bass Published: 28 Dec 2007
How to Design an Effective System for Developing Managers and Executives
by Maxine, A. Dalton,George, P. Hollenbeck
ISBN 13: 9781882197248
Format: Paperback (52 pages) Publisher: Centre for Creative Leadership Published: 01 Oct 1996