The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers
by Peggy Carlaw
ISBN 13: 9780070779747
Format: Paperback (224 pages) Publisher: McGraw-Hill Education Published: 01 Oct 1998 Other Format: Paperback
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Learning and Development for Managers: Perspectives from Research and Practice
by Eugene Sadler-Smith
ISBN 13: 9781405129824
Format: Illustrated (488 pages) Publisher: WB Published: 01 Feb 2006
The Coaching Bible: The Essential Handbook
by Ian McDermott,Wendy Jago
ISBN 13: 9780749927042
Format: Paperback (208 pages) Publisher: Piatkus Published: 03 Aug 2006
Four Steps To Building A Profitable Coaching Practice: A Complete Marketing Resource Guide for Coaches
by Deborah Brown-Volkman
ISBN 13: 9780595296606
Format: Paperback (154 pages) Publisher: iUniverse Published: 30 Oct 2003
Mentoring at Work: Developmental Relationships in Organizational Life
by Kathy Kram
ISBN 13: 9780819167552
Format: Paperback (266 pages) Publisher: University Press of America Published: 21 Jan 1988
Achieving Results Training: How to Evaluate Human Resource Development to Strengthen Programs and Increase Impact
by Robert O. Brinkerhoff
ISBN 13: 9780470622025
Format: Paperback (272 pages) Publisher: John Wiley & Sons Published: 16 Nov 2009
Mistake-Proofing for Operators: The ZQC System (The Shopfloor Series)
by Productivity Press Development Team
ISBN 13: 9781563271274
Format: Illustrated (96 pages) Publisher: Productivity Press Published: 01 Jan 1997
A Handbook of Structured Experiences for Human Relations Training, Volume V: 5
by J. William Pfeiffer
ISBN 13: 9780883900451
Format: Paperback (159 pages) Publisher: Pfeiffer Published: 01 Mar 1975 Other Format: Paperback
Masterful Coaching
by Robert Hargrove
ISBN 13: 9780470290354
Format: Illustrated (432 pages) Publisher: Pfeiffer Published: 15 Sep 2008 Other Format: Hardcover
Evidence Based Coaching Handbook: Putting Best Practices to Work for Your Clients
by Dianne R. Stober,Anthony M. Grant
ISBN 13: 9780471720867
Format: Illustrated (416 pages) Publisher: Wiley Published: 26 May 2006
Group Relations, Management, and Organization
by Robert French,Russ Vince,Robert French
ISBN 13: 9780198293668
Format: Illustrated (300 pages) Publisher: Oxford University Press, U.S.A. Published: 08 Apr 1999
Never Good Enough: Health Care Workers and the False Promise of Job Training (The Culture and Politics of Health Care Work)
by Ariel Ducey
ISBN 13: 9780801475047
Format: Paperback (312 pages) Publisher: Cornell University Press Published: 30 Oct 2008 Other Format: Hardcover