The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers
by Peggy Carlaw
ISBN 13: 9780070779747
Format: Paperback (224 pages) Publisher: McGraw-Hill Education Published: 01 Oct 1998 Other Format: Paperback
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Learning and Development for Managers: Perspectives from Research and Practice
by Eugene Sadler-Smith
ISBN 13: 9781405129824
Format: Illustrated (488 pages) Publisher: WB Published: 01 Feb 2006
The Coaching Bible: The Essential Handbook
by Ian McDermott,Wendy Jago
ISBN 13: 9780749927042
Format: Paperback (208 pages) Publisher: Piatkus Published: 03 Aug 2006
Learning Alliance: Systems Thinking in Human Resource Development (Jossey-Bass Management)
by Robert O. Brinkerhoff, Stephen J. Gill
ISBN 13: 9781555427115
Format: Illustrated (212 pages) Publisher: Jossey-Bass Published: 16 Aug 1994
Executive Coaching with Backbone and Heart: A Systems Approach to Engaging Leaders with Their Challenges
by Mary Beth A. O'Neill
ISBN 13: 9780787986391
Format: Illustrated (352 pages) Publisher: Jossey-Bass Published: 24 Aug 2007
Coaching Leaders: Guiding People Who Guide Others: 221 (J-B US non-Franchise Leadership)
by Daniel White
ISBN 13: 9780787977146
Format: Illustrated (336 pages) Publisher: Jossey-Bass Published: 11 Nov 2005
Project Risk Management (Project Management) (MECHANICAL ENGINEERING)
by Bruce Barkley
ISBN 13: 9780071436915
Format: Illustrated (252 pages) Publisher: McGraw-Hill Professional Published: 01 Sep 2004
Subject Mentoring in the Secondary School
by John Moss,Jon Davison,James Arthur
ISBN 13: 9780415148924
Format: Paperback (184 pages) Publisher: Routledge Published: 11 Sep 1997
Mistake-Proofing for Operators: The ZQC System (The Shopfloor Series)
by Productivity Press Development Team
ISBN 13: 9781563271274
Format: Illustrated (96 pages) Publisher: Productivity Press Published: 01 Jan 1997
Training from the Back of the Room!: 65 Ways to Step Aside and Let Them Learn
by Sharon L. Bowman
ISBN 13: 9780787996628
Format: Illustrated (320 pages) Publisher: Pfeiffer Published: 03 Dec 2008
Leadership in a Diverse and Multicultural Environment: Developing Awareness, Knowledge, and Skills
by Dr. Mary L. Connerley,Paul B. Pedersen
ISBN 13: 9780761988601
Format: Paperback (232 pages) Publisher: SAGE Publications, Inc Published: 26 May 2005
Four Essential Ways That Coaching Can Help Executives
by Robert Witherspoon,Randall P. White
ISBN 13: 9781882197262
Format: Paperback (40 pages) Publisher: Center for Creative Leadership Published: Jan 1997