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Total Customer Service: The Ultimate Weapon Total Customer Service: The Ultimate Weapon by William H. Davidow,Bro Uttal

Total Customer Service: The Ultimate Weapon

by William H. Davidow,Bro Uttal


ISBN 13: 9780060920098

Format: Paperback (240 pages)
Publisher: HarperCollins
Published: 07 Aug 1990

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Management Development: Strategy and Practice (Human Resource Management in Action) Management Development: Strategy and Practice (Human Resource Management in Action) by Jean Winstanley

Management Development: Strategy and Practice (Human Resource Management in Action)

by Jean Winstanley


ISBN 13: 9780631198666

Format: Paperback (304 pages)
Publisher: John Wiley & Sons
Published: 16 Apr 1998

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Co-active Coaching: New Skills for Coaching People Toward Success in Work and Life Co-active Coaching: New Skills for Coaching People Toward Success in Work and Life by Laura Whitworth,Henry Kimsey-House,Phil Sandahl,John Whitmore

Co-active Coaching: New Skills for Coaching People Toward Success in Work and Life

by Laura Whitworth,Henry Kimsey-House,Phil Sandahl,John Whitmore


ISBN 13: 9780891061236

Format: Hardcover (265 pages)
Publisher: Davies-Black Publishing
Published: 31 Dec 1998

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Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force by Robert L. Jolles

Customer Centered Selling: Eight Steps to Success from the World's Best Sales Force

by Robert L. Jolles


ISBN 13: 9780684855011

Format: Paperback (384 pages)
Publisher: Simon & Schuster Australia
Published: 31 Aug 2000

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Coaching Knock Your Socks Off Service Coaching Knock Your Socks Off Service by Ron Zemke,Kristin Anderson

Coaching Knock Your Socks Off Service

by Ron Zemke,Kristin Anderson


ISBN 13: 9780814479353

Format: Illustrated (174 pages)
Publisher: Amacom
Published: 01 Sep 1996

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Implementing Mentoring Schemes: A Practical Guide to Successful Programs Implementing Mentoring Schemes: A Practical Guide to Successful Programs by Nadine Clutterbuck,David Klasen

Implementing Mentoring Schemes: A Practical Guide to Successful Programs

by Nadine Clutterbuck,David Klasen


ISBN 13: 9780750654302

Format: Paperback (332 pages)
Publisher: Routledge
Published: 06 Dec 2001

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Leading Teams: Expert Solutions to Everyday Challenges (Pocket Mentor) Leading Teams: Expert Solutions to Everyday Challenges (Pocket Mentor) by Harvard Business Review

Leading Teams: Expert Solutions to Everyday Challenges (Pocket Mentor)

by Harvard Business Review


ISBN 13: 9781422101841

Format: Illustrated (128 pages)
Publisher: Harvard Business Review Press
Published: 01 Apr 2006

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Handbook of Training Evaluation and Measurement Methods: Proven Models and Methods for Evaluating Any HRD Program (Improving Human Performance) Handbook of Training Evaluation and Measurement Methods: Proven Models and Methods for Evaluating Any HRD Program (Improving Human Performance) by Jack J. Phillips PhD in Human Resource Management.

Handbook of Training Evaluation and Measurement Methods: Proven Models and Methods for Evaluating Any HRD Program (Improving Human Performance)

by Jack J. Phillips PhD in Human Resource Management.


ISBN 13: 9780884153870

Format: Hardcover (420 pages)
Publisher: Gulf Professional Publishing
Published: 08 Apr 1999
Other Format: Hardcover

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Managing Performance to Maximize Results (Results-Driven Manager) Managing Performance to Maximize Results (Results-Driven Manager) by Harvard Business School Press

Managing Performance to Maximize Results (Results-Driven Manager)

by Harvard Business School Press


ISBN 13: 9781422114674

Format: Paperback (183 pages)
Publisher: Harvard Business School Press
Published: 01 May 2007

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75 Ways to Liven Up Your Training: A Collection of Energizing Activities 75 Ways to Liven Up Your Training: A Collection of Energizing Activities by Martin Orridge

75 Ways to Liven Up Your Training: A Collection of Energizing Activities

by Martin Orridge


ISBN 13: 9780566077746

Format: Hardcover (128 pages)
Publisher: Routledge
Published: 14 Nov 1996

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