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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization by Leonardo Inghilleri,Micah Solomon,Horst Schulze

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

by Leonardo Inghilleri,Micah Solomon,Horst Schulze


ISBN 13: 9780814415382

Format: Hardcover (192 pages)
Publisher: AMACOM
Published: 16 May 2010

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Top Man: How Philip Green Built His High Street Empire Top Man: How Philip Green Built His High Street Empire by Stewart Lansley

Top Man: How Philip Green Built His High Street Empire

by Stewart Lansley


ISBN 13: 9781845131685

Format: Paperback (256 pages)
Publisher: Aurum
Published: 08 Sep 2006
Other Format: Hardcover

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Managing Change Managing Change by Bernard Burnes

Managing Change

by Bernard Burnes


ISBN 13: 9780273033769

Format: Paperback (224 pages)
Publisher: FT Prentice Hall
Published: May 1992

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The Secrets of Successful Leadership and People Management The Secrets of Successful Leadership and People Management by Clive T. Goodworth

The Secrets of Successful Leadership and People Management

by Clive T. Goodworth


ISBN 13: 9780434906925

Format: Paperback (144 pages)
Publisher: Butterworth-Heinemann Ltd
Published: Mar 1990
Other Format: Hardcover

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Project Management: A Managerial Approach Project Management: A Managerial Approach by J R & Mantel Jr Meredith

Project Management: A Managerial Approach

by J R & Mantel Jr Meredith


ISBN 13: 9780471016267

Format: Hardcover (784 pages)
Publisher: John Wiley & Sons Inc
Published: 01 Jan 1995
Other Format: Hardcover, Paperback

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Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results by Paul R. Niven

Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results

by Paul R. Niven


ISBN 13: 9780471078722

Format: Hardcover (352 pages)
Publisher: John Wiley & Sons
Published: 18 Apr 2002
Other Format: Hardcover

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Mentoring: A Practical Guide (Fifty-Minute) Mentoring: A Practical Guide (Fifty-Minute) by Gordon F. Shea, Tony Hicks

Mentoring: A Practical Guide (Fifty-Minute)

by Gordon F. Shea, Tony Hicks


ISBN 13: 9781560521235

Format: Paperback (89 pages)
Publisher: Crisp Publications Inc
Published: 30 Jun 1992
Other Format: Paperback

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The Leadership Illusion: The Importance of Context and Connections: Connections and Context The Leadership Illusion: The Importance of Context and Connections: Connections and Context by Tony Hall,Karen Janman

The Leadership Illusion: The Importance of Context and Connections: Connections and Context

by Tony Hall,Karen Janman


ISBN 13: 9780230516564

Format: Illustrated (256 pages)
Publisher: Palgrave Macmillan
Published: 19 Nov 2009

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The Connected Leader: Creating Agile Organizations for People Performance and Profit The Connected Leader: Creating Agile Organizations for People Performance and Profit by Emmanuel Gobillot

The Connected Leader: Creating Agile Organizations for People Performance and Profit

by Emmanuel Gobillot


ISBN 13: 9780749448301

Format: Hardcover (240 pages)
Publisher: Kogan Page
Published: 03 Oct 2006

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The Leader as Coach: Strategies for Coaching and Developing Others The Leader as Coach: Strategies for Coaching and Developing Others by D. Peterson,Mary Hicks

The Leader as Coach: Strategies for Coaching and Developing Others

by D. Peterson,Mary Hicks


ISBN 13: 9780938529149

Format: Paperback (143 pages)
Publisher: Atlantic Books
Published: 31 Dec 1996

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Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney by Lee Cockerell

Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney

by Lee Cockerell


ISBN 13: 9780385523868

Format: Hardcover (288 pages)
Publisher: Currency
Published: 15 Sep 2015

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