Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
by Leonardo Inghilleri,Micah Solomon,Horst Schulze
ISBN 13: 9780814415382
Format: Hardcover (192 pages) Publisher: AMACOM Published: 16 May 2010
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Top Man: How Philip Green Built His High Street Empire
by Stewart Lansley
ISBN 13: 9781845131685
Format: Paperback (256 pages) Publisher: Aurum Published: 08 Sep 2006 Other Format: Hardcover
Managing Change
by Bernard Burnes
ISBN 13: 9780273033769
Format: Paperback (224 pages) Publisher: FT Prentice Hall Published: May 1992
The Secrets of Successful Leadership and People Management
by Clive T. Goodworth
ISBN 13: 9780434906925
Format: Paperback (144 pages) Publisher: Butterworth-Heinemann Ltd Published: Mar 1990 Other Format: Hardcover
The Business of Changing the World: Twenty Great Leaders on Strategic Corporate Philanthropy (MGMT & LEADERSHIP)
by Marc Benioff,Carlye Adler
ISBN 13: 9780071481519
Format: Hardcover (304 pages) Publisher: McGraw Hill Published: 01 Oct 2006
Project Management: A Managerial Approach
by J R & Mantel Jr Meredith
ISBN 13: 9780471016267
Format: Hardcover (784 pages) Publisher: John Wiley & Sons Inc Published: 01 Jan 1995 Other Format: Hardcover, Paperback
Balanced Scorecard Step-by-step: Maximizing Performance and Maintaining Results
by Paul R. Niven
ISBN 13: 9780471078722
Format: Hardcover (352 pages) Publisher: John Wiley & Sons Published: 18 Apr 2002 Other Format: Hardcover
Mentoring: A Practical Guide (Fifty-Minute)
by Gordon F. Shea, Tony Hicks
ISBN 13: 9781560521235
Format: Paperback (89 pages) Publisher: Crisp Publications Inc Published: 30 Jun 1992 Other Format: Paperback
The Leadership Illusion: The Importance of Context and Connections: Connections and Context
by Tony Hall,Karen Janman
ISBN 13: 9780230516564
Format: Illustrated (256 pages) Publisher: Palgrave Macmillan Published: 19 Nov 2009
The Connected Leader: Creating Agile Organizations for People Performance and Profit
by Emmanuel Gobillot
ISBN 13: 9780749448301
Format: Hardcover (240 pages) Publisher: Kogan Page Published: 03 Oct 2006
The Leader as Coach: Strategies for Coaching and Developing Others
by D. Peterson,Mary Hicks
ISBN 13: 9780938529149
Format: Paperback (143 pages) Publisher: Atlantic Books Published: 31 Dec 1996
Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney
by Lee Cockerell
ISBN 13: 9780385523868
Format: Hardcover (288 pages) Publisher: Currency Published: 15 Sep 2015