Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
by John DiJulius
ISBN 13: 9780814471715
Format: Paperback (194 pages) Publisher: AMACOM Published: 28 Jan 2003
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Making it Happen: A Non-Technical Guide to Project Management
by Mackenzie Kyle
ISBN 13: 9780471642343
Format: Paperback (256 pages) Publisher: Wiley Published: 29 Jul 1998
The Passion Plan at Work: Building a Passion-Driven Organization
by Richard Y. Chang,Fred Smith,Louis Chang
ISBN 13: 9780787952556
Format: Illustrated (308 pages) Publisher: John Wiley & Sons, Inc. Published: 11 Jan 2001
Work-Based Learning: Bridging Knowledge and Action in the Workplace
by Joseph A. A. Raelin
ISBN 13: 9780470182567
Format: Illustrated (384 pages) Publisher: Jossey-Bass Published: 05 Feb 2008
Wargaming for Leaders: Strategic Decision Making from the Battlefield to the Boardroom (MGMT & LEADERSHIP)
by Mark L. Herman,Mark D. Frost
ISBN 13: 9780071596886
Format: Illustrated (264 pages) Publisher: McGraw Hill Published: 01 Jan 2009
Leadership in Administration: A Sociological Interpretation
by Philip Selznick
ISBN 13: 9780520049949
Format: Paperback (172 pages) Publisher: University of California Press Published: 13 Apr 1984
General Managers
by John P. Kotter
ISBN 13: 9780029182307
Format: Illustrated (240 pages) Publisher: Free Press Published: 26 May 1986
CarverGuide 1 – Basic Principles of Policy Governance 2e: The Policy Governance Model and the Role of the Board Member (J-B Carver Board Governance Series)
by John Carver,Miriam Carver
ISBN 13: 9780470392522
Format: Illustrated (48 pages) Publisher: Jossey-Bass Published: 24 Apr 2009
Temptations in the Office: Ethical Choices and Legal Obligations
by Stephen M. Goldman
ISBN 13: 9780275996758
Format: Hardcover (224 pages) Publisher: Praeger Publishers Inc.,U.S. Published: 30 Apr 2008
Oblivion or Utopia: The Prospects for Africa
by Chiku Malunga
ISBN 13: 9780761849865
Format: Paperback (148 pages) Publisher: University Press of America Published: 01 Mar 2010
Total Quality Management: A pictorial guide for managers
by John S. Oakland,Peter Morris
ISBN 13: 9780750623247
Format: Paperback (96 pages) Publisher: Routledge Published: 13 Feb 1997
How Leaders Build Value: Using People, Organization, and Other Intangibles to Get Bottom-Line Results
by Dave Ulrich
ISBN 13: 9780471760795
Format: Illustrated (320 pages) Publisher: Wiley Published: 31 Mar 2006