Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
by Jim Sterne
ISBN 13: 9780471382584
Format: Paperback (368 pages) Publisher: John Wiley & Sons Published: 01 Jun 2000
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Web Copy That Sells - The Revolutionary Formula for Creating Killer Copy Every Time
by Veloso
ISBN 13: 9780814472491
Format: Paperback (288 pages) Publisher: Amacom Published: 01 Oct 2004
Outsourcing to India: The Offshore Advantage
by Mark Kobayashi-Hillary
ISBN 13: 9783540208556
Format: Hardcover (275 pages) Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. K Published: Feb 2004
Wikinomics
by Tapscott
ISBN 13: 9781843546375
Format: Paperback (368 pages) Publisher: Atlantic Books Published: 01 Jun 2008 Other Format: Hardcover
Business Engineering with Object Technology
by David A. Taylor
ISBN 13: 9780471045212
Format: Paperback (200 pages) Publisher: John Wiley & Sons Published: 16 Mar 1995
Digital Capital: Harnessing the Power of Business Webs: Harnessing the Power of E-Business Communities
by Don Tapscott,etc., David Ticoll, Alex Lowy
ISBN 13: 9781857882094
Format: Hardcover (256 pages) Publisher: Nicholas Brealey Publishing Published: 31 May 2000 Other Format: Illustrated
Sonic Boom: Napster, P2P and the Battle for the Future of Music
by John Alderman
ISBN 13: 9781841155128
Format: Hardcover (224 pages) Publisher: Fourth Estate Published: 06 Aug 2001
GCSE Bus & Communication Systems
by Bill Owens
ISBN 13: 9780340802007
Format: Paperback (288 pages) Publisher: Hodder Education Published: 29 Jun 2001
Systems Analysis and Design
by Don Yeates,Tony Wakefield
ISBN 13: 9780273655367
Format: Paperback (517 pages) Publisher: Financial Times Press Published: 11 Sep 2003 Other Format: Paperback
Throwing Sheep in the Boardroom: How Online Social Networking Will Transform Your Life, Work and World
by Matthew Fraser,Soumitra Dutta
ISBN 13: 9780470740149
Format: Illustrated (344 pages) Publisher: John Wiley & Sons Ltd Published: 07 Nov 2008
IT Manager's Handbook,Second Edition: Getting your new job done
by Bill Holtsnider, Brian D. Jaffe
ISBN 13: 9780123704887
Format: Paperback (632 pages) Publisher: Morgan Kaufmann Published: 27 Oct 2006
E-commerce: business. technology. society.
by Kenneth C. Laudon,Jeffrey Travis
ISBN 13: 9780321200563
Format: Hardcover (944 pages) Publisher: Pearson Published: 14 Aug 2003 Other Format: Hardcover