Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive
by Jim Sterne
ISBN 13: 9780471382584
Format: Paperback (368 pages) Publisher: John Wiley & Sons Published: 01 Jun 2000
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Multichannel Marketing: Metrics and Methods for on and Offline Success
by Akin Arikan
ISBN 13: 9780470239599
Format: Illustrated (312 pages) Publisher: Sybex Published: 11 Apr 2008
The Power of Social Networking: Using the Whuffie Factor to Build Your Business
by Tara Hunt
ISBN 13: 9780307449405
Format: Paperback (320 pages) Publisher: Three Rivers Press (CA) Published: 04 May 2010
The Search: How Google and Its Rivals Rewrote the Rules of Business and Transformed Our Culture
by John Battelle
ISBN 13: 9781591841418
Format: Paperback (336 pages) Publisher: Portfolio Published: 01 Oct 2006 Other Format: Hardcover, Paperback
eMarketing Strategies for the Complex Sale (BUSINESS BOOKS)
by Ardath Albee
ISBN 13: 9780071628648
Format: Illustrated (256 pages) Publisher: McGraw Hill Published: 01 Nov 2009
Striking it Rich.com: Profiles of 23 Incredibly Successful Web Sites You've Probably Never Heard of
by Jaclyn Easton
ISBN 13: 9780070187245
Format: Hardcover (325 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Oct 1998 Other Format: Paperback
Search Engine Marketing
by Andreas Ramos
ISBN 13: 9780071597333
Format: Illustrated (288 pages) Publisher: McGraw-Hill Education Published: 01 Dec 2008
Successful Websites: Get Brilliant Results Fast
by David Kelly
ISBN 13: 9781854584809
Format: Paperback (128 pages) Publisher: Crimson Publishing Published: 15 Aug 2009
Customers.Com: Create a Profitable Business Strategy for the Internet (Century business)
by Patricia Seybold
ISBN 13: 9780712680714
Format: Hardcover (384 pages) Publisher: Random House Business Books Published: 05 Nov 1998
eBay the Smart Ways
by Joseph T. Sinclair
ISBN 13: 9780814474518
Format: Paperback (544 pages) Publisher: Amacom Published: 01 May 2007
Mastering The Digital Market Place
by Douglas F. Aldrich
ISBN 13: 9780471345466
Format: Hardcover (336 pages) Publisher: John Wiley & Sons Published: 03 Nov 1999
Principles of Internet Marketing
by Ward Hanson
ISBN 13: 9780538875738
Format: Hardcover (487 pages) Publisher: South-Western Published: 08 Sep 1999 Other Format: Paperback