Emotional Labor: Putting the Service in Public Service
by Mary E. Guy,Meredith A. Newman,Sharon H. Mastracci
ISBN 13: 9780765621177
Format: Paperback (238 pages) Publisher: M.E. Sharpe Published: 15 Apr 2008
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Case Research in Public Management
by David E. McNabb
ISBN 13: 9780765623362
Format: Hardcover (314 pages) Publisher: M.E. Sharpe Published: 15 Jan 2010 Other Format: Paperback
Privatization: The Provision of Public Services by the Private Sector
by
ISBN 13: 9780786432509
Format: Paperback (336 pages) Publisher: McFarland & Co Inc Published: 15 Nov 2007
Implementing Innovation: Fostering Enduring Change in Environmental and Natural Resource Governance (Public Management and Change)
by Toddi A. Steelman
ISBN 13: 9781589016279
Format: Paperback (216 pages) Publisher: Georgetown University Press Published: 01 Jun 2010
Semantic Methods for Execution-level Business Process Modeling: Modeling Support Through Process Verification and Service Composition (Lecture Notes in Business Information Processing)
by Ingo M. Weber
ISBN 13: 9783642050848
Format: Paperback (292 pages) Publisher: Springer Published: 06 Nov 2009
Managing America's Small Communities: People, Politics, and Performance
by Dr David H Folz
ISBN 13: 9780742543393
Format: Paperback (192 pages) Publisher: AltaMira Press,U.S. Published: 25 Aug 2005
The New Egalitarianism
ISBN 13: 9780745634319
Format: Paperback (224 pages) Publisher: Polity Press Published: 16 Jun 2005 Other Format: Pop up
The Forging of Bureaucratic Autonomy: Reputations, Networks, and Policy Innovation in Executive Agencies, 1862-1928 (Princeton Studies in American ... International and Comparative Perspectives)
by Daniel Carpenter
ISBN 13: 9780691070100
Format: Paperback (472 pages) Publisher: Princeton University Press Published: 20 Aug 2001
Are you being served?: new tools for measuring service delivery
by World Bank
ISBN 13: 9780821371855
Format: Paperback (340 pages) Publisher: World Bank Published: 15 Jan 2008
Aerial Life: Spaces, Mobilities, Affects (RGSIBG Book Series)
by Peter Adey
ISBN 13: 9781405182621
Format: Hardcover (296 pages) Publisher: Wiley-Blackwell Published: 14 May 2010 Other Format: Paperback
To Kill the King: Post-traditional Governance and Bureaucracy
by David John Farmer
ISBN 13: 9780765614810
Format: Paperback (215 pages) Publisher: M.E. Sharpe Published: 31 Jan 2005
Transforming Public Leadership for the 21st Century (Transformational Trends in Governance & Democracy)
ISBN 13: 9780765620422
Format: Paperback (375 pages) Publisher: M.E. Sharpe Published: 15 Jan 2008 Other Format: Hardcover