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The Journey to the Interface: How Public Service Design Can Connect Users to Reform

by Sophia Parker,Joe Heapy

ISBN 13: 9781841801643

Format: Paperback (117 pages)
Publisher: Demos
Published: 26 Jul 2006

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Benchmarking for Continuous Improvement in the Public Sector

by J. Bullivant

ISBN 13: 9780582244344

Format: Hardcover (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 12 Dec 1994

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Decline of the Public: The Hollowing Out of Citizenship

by David Marquand

ISBN 13: 9780745629100

Format: Paperback (174 pages)
Publisher: Polity
Published: 20 Feb 2004

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Whitehall: Changing the Old Guard (Fabian)

by Clive Ponting

ISBN 13: 9780044404330

Format: Paperback (96 pages)
Publisher: HarperCollins Publishers Ltd
Published: May 1989

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Managing in the Public Sector (IM Diploma in Management S.)

by Brian Blundell,Alexander Murdock

ISBN 13: 9780750621953

Format: Paperback (304 pages)
Publisher: A Butterworth-Heinemann Title
Published: 30 Apr 1997

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The Policy Process: A Reader

by Michael Hill

ISBN 13: 9780745012735

Format: Paperback (400 pages)
Publisher: Prentice-Hall
Published: 01 Mar 1993
Other Format: Paperback

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How to be a Civil Servant

by Martin Stanley

ISBN 13: 9781902301082

Format: Paperback (146 pages)
Publisher: Politico's Publishing Ltd
Published: 01 Aug 2000

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Managing Performance in the Public Sector

by Hans de Bruijn

ISBN 13: 9780415300384

Format: Paperback (144 pages)
Publisher: Routledge
Published: 10 Oct 2002
Other Format: Paperback

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Creating Citizen-Consumers: Changing Publics and Changing Public Services

by John Clarke,Professor Janet E Newman,Nick Smith,Elizabeth Vidler,Dr Louise Westmarland

ISBN 13: 9781412921343

Format: Paperback (192 pages)
Publisher: Sage Publications Ltd
Published: 31 Jan 2007

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Managing Public Services: Implementing Changes - A Thoughtful Approach

by Tony L. Doherty,Terry Horne

ISBN 13: 9780415180283

Format: Paperback (576 pages)
Publisher: Routledge
Published: 22 Nov 2001

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A Companion to the City (Wiley Blackwell Companions to Geography): 9

by Gary Bridge,Sophie Watson

ISBN 13: 9780631235781

Format: Illustrated (658 pages)
Publisher: Wiley-Blackwell
Published: 22 Aug 2002

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Martin Luther King (Judge for Yourself)

by Christine Hatt

ISBN 13: 9780237523091

Format: Hardcover (64 pages)
Publisher: Evans Brothers Ltd
Published: 12 Apr 2002

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