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How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides) How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides) by Steve Macaulay,Sarah Cook

How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides)

by Steve Macaulay,Sarah Cook


ISBN 13: 9780749409999

Format: Paperback (160 pages)
Publisher: Kogan Page Ltd
Published: 30 May 1993

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Employee Development Practice Employee Development Practice by Prof Jim Stewart

Employee Development Practice

by Prof Jim Stewart


ISBN 13: 9780273628118

Format: Paperback (324 pages)
Publisher: Financial Times/ Prentice Hall
Published: 21 Jan 1999

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Organizational Change Organizational Change by Barbara Senior,Dr Stephen Swailes

Organizational Change

by Barbara Senior,Dr Stephen Swailes


ISBN 13: 9780273716204

Format: Paperback (432 pages)
Publisher: Financial Times/ Prentice Hall
Published: 19 Feb 2010

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Strategic Marketing Management (Marketing Series: Student) Strategic Marketing Management (Marketing Series: Student) by Paul Fifield,Colin Gilligan,Trevor Watkins

Strategic Marketing Management (Marketing Series: Student)

by Paul Fifield,Colin Gilligan,Trevor Watkins


ISBN 13: 9780750619905

Format: Paperback (320 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 17 May 1995

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Performance Drivers : A Practical Guide to Using the Balanced Scorecard Performance Drivers : A Practical Guide to Using the Balanced Scorecard by Nils-Göran Olve, Jan Roy, Magnus Wetter

Performance Drivers : A Practical Guide to Using the Balanced Scorecard

by Nils-Göran Olve, Jan Roy, Magnus Wetter


ISBN 13: 9780471986232

Format: Hardcover (362 pages)
Publisher: John Wiley & Sons
Published: 25 Feb 1999

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E-business: Principles and Practice E-business: Principles and Practice by Jennifer Rowley

E-business: Principles and Practice

by Jennifer Rowley


ISBN 13: 9780333949146

Format: Paperback (288 pages)
Publisher: Palgrave Macmillan
Published: 08 May 2002

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Choices in Retirement: Your Guide to the Essentials Choices in Retirement: Your Guide to the Essentials by Ro Lyon

Choices in Retirement: Your Guide to the Essentials

by Ro Lyon


ISBN 13: 9780862424121

Format: Paperback (250 pages)
Publisher: Age Concern Books
Published: 10 Aug 2006

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Making the Cisco Connection: They Story Behind the Real Internet Superpower: The Story Behind the Real Internet Superpower Making the Cisco Connection: They Story Behind the Real Internet Superpower: The Story Behind the Real Internet Superpower by David Bunnell,Karen Southwick,Adam Brate

Making the Cisco Connection: They Story Behind the Real Internet Superpower: The Story Behind the Real Internet Superpower

by David Bunnell,Karen Southwick,Adam Brate


ISBN 13: 9780471357117

Format: Hardcover (244 pages)
Publisher: John Wiley & Sons, Inc.
Published: 14 Mar 2000

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Making Re-engineering Happen (Financial Times Series) Making Re-engineering Happen (Financial Times Series) by Stuart Crainer, Edward. Obeng

Making Re-engineering Happen (Financial Times Series)

by Stuart Crainer, Edward. Obeng


ISBN 13: 9780273604242

Format: Hardcover (207 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Apr 1994
Other Format: Paperback

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Exploring Strategy Text Only Plus MyStrategyLab Exploring Strategy Text Only Plus MyStrategyLab by Prof Gerry Johnson,Prof Richard Whittington,Prof Kevan Scholes

Exploring Strategy Text Only Plus MyStrategyLab

by Prof Gerry Johnson,Prof Richard Whittington,Prof Kevan Scholes


ISBN 13: 9780273737001

Format: Paperback (562 pages)
Publisher: Financial Times/ Prentice Hall
Published: 15 Dec 2010

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Exploring Corporate Strategy: Text & Cases Exploring Corporate Strategy: Text & Cases by Gerry Johnson,Kevan Scholes,Richard Whittington

Exploring Corporate Strategy: Text & Cases

by Gerry Johnson,Kevan Scholes,Richard Whittington


ISBN 13: 9780273687344

Format: Paperback (1072 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 Nov 2004

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