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How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides) How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides) by Steve Macaulay,Sarah Cook

How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides)

by Steve Macaulay,Sarah Cook


ISBN 13: 9780749409999

Format: Paperback (160 pages)
Publisher: Kogan Page Ltd
Published: 30 May 1993

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Planning Your Retirement (Which? Action Pack S.) Planning Your Retirement ("Which?" Action Pack S.) by Consumers' Association

Planning Your Retirement ("Which?" Action Pack S.)

by Consumers' Association


ISBN 13: 9780340511398

Format: Spiral-bound (32 pages)
Publisher: Which? Books
Published: 01 Mar 1990

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Definitive Business Plan: The Fast-track to Intelligent Business Planning for Executives and Entrepreneurs Definitive Business Plan: The Fast-track to Intelligent Business Planning for Executives and Entrepreneurs by Sir Richard Stutely

Definitive Business Plan: The Fast-track to Intelligent Business Planning for Executives and Entrepreneurs

by Sir Richard Stutely


ISBN 13: 9780273639305

Format: Paperback (336 pages)
Publisher: Financial Times/ Prentice Hall
Published: 08 Apr 1999
Other Format: Paperback

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Mobile Working: Changing the Landscape for Future Business (IOD Director's Guide) Mobile Working: Changing the Landscape for Future Business (IOD Director's Guide) by Institute of Directors

Mobile Working: Changing the Landscape for Future Business (IOD Director's Guide)

by Institute of Directors


ISBN 13: 9781904520702

Format: Paperback (80 pages)
Publisher: Kogan Page
Published: 03 Sep 2008

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Marketing Plans for Service Businesses: A Complete Guide Marketing Plans for Service Businesses: A Complete Guide by Malcolm McDonald

Marketing Plans for Service Businesses: A Complete Guide

by Malcolm McDonald


ISBN 13: 9780750667463

Format: Paperback (416 pages)
Publisher: Butterworth-Heinemann
Published: 17 Oct 2005

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Operations Management Operations Management by Prof Nigel Slack,Dr Stuart Chambers,Prof Robert Johnston

Operations Management

by Prof Nigel Slack,Dr Stuart Chambers,Prof Robert Johnston


ISBN 13: 9780273679066

Format: Illustrated (794 pages)
Publisher: Financial Times/ Prentice Hall
Published: 12 Dec 2004
Other Format: Paperback

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DigiMarketing: The Essential Guide to New Media and Digital Marketing DigiMarketing: The Essential Guide to New Media and Digital Marketing by Kent Wertime, Ian Fenwick

DigiMarketing: The Essential Guide to New Media and Digital Marketing

by Kent Wertime, Ian Fenwick


ISBN 13: 9780470822319

Format: Hardcover (350 pages)
Publisher: John Wiley & Sons
Published: 14 Mar 2008

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Green Inc.: Guide to Business and the Environment Green Inc.: Guide to Business and the Environment by Frances Cairncross

Green Inc.: Guide to Business and the Environment

by Frances Cairncross


ISBN 13: 9781853832505

Format: Hardcover (288 pages)
Publisher: Earthscan
Published: 01 Apr 1995

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Making Marketing Happen Making Marketing Happen by Brian D. Smith

Making Marketing Happen

by Brian D. Smith


ISBN 13: 9780750662482

Format: Paperback (396 pages)
Publisher: Routledge
Published: 21 Jun 2005

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Ahead of the Game: The Marketing Guide for Small Business Ahead of the Game: The Marketing Guide for Small Business by Lynn Moffat

Ahead of the Game: The Marketing Guide for Small Business

by Lynn Moffat


ISBN 13: 9780077098391

Format: Paperback (247 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Sep 2001

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Organizational Change Organizational Change by Barbara Senior,Dr Stephen Swailes

Organizational Change

by Barbara Senior,Dr Stephen Swailes


ISBN 13: 9780273716204

Format: Paperback (432 pages)
Publisher: Financial Times/ Prentice Hall
Published: 19 Feb 2010

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Performance Drivers : A Practical Guide to Using the Balanced Scorecard Performance Drivers : A Practical Guide to Using the Balanced Scorecard by Nils-Göran Olve, Jan Roy, Magnus Wetter

Performance Drivers : A Practical Guide to Using the Balanced Scorecard

by Nils-Göran Olve, Jan Roy, Magnus Wetter


ISBN 13: 9780471986232

Format: Hardcover (362 pages)
Publisher: John Wiley & Sons
Published: 25 Feb 1999

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