The World of Superservice: Creating Profit through a Passion for Customer Service
by Ken Irons
ISBN 13: 9780201403848
Format: Paperback (256 pages) Publisher: Addison Wesley Published: 22 Aug 1997
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House of Gucci: A Sensational Story of Murder, Madness, Glamour, and Greed
by Sara Gay Forden
ISBN 13: 9780060937751
Format: Illustrated (400 pages) Publisher: Custom House Published: 21 Mar 2002
How to pass the APC:: Essential advice for General Practice Surveyors
by Austen Imber
ISBN 13: 9780728204294
Format: Paperback (164 pages) Publisher: Estates Gazette Published: 07 May 2004
The Panasonic Way: Memoirs of the Former President
by Toshiko Yamashita, F. Baldwin
ISBN 13: 9780870118906
Format: Hardcover (149 pages) Publisher: Kodansha America, Inc Published: 18 May 1989
Don't Worry (It's Safe to Eat): The True Story of GM Food, BSE and Foot and Mouth
by Andrew Rowell
ISBN 13: 9781853839320
Format: Hardcover (280 pages) Publisher: Routledge Published: 27 Jun 2003
Japanese Manufacturing Techniques
by Richard T. Schonberger
ISBN 13: 9780029291009
Format: Hardcover (224 pages) Publisher: Macmillan USA Published: 01 Nov 1982
Holiday Law
by David Grant, Stephen Mason
ISBN 13: 9780421513402
Format: Paperback (434 pages) Publisher: Sweet & Maxwell Published: Jun 1995 Other Format: Paperback
Understanding Industry Now
by Rosemarie Stefanou
ISBN 13: 9780340627396
Format: Paperback (144 pages) Publisher: Hodder Arnold H&S Published: 01 Sep 1994 Other Format: Paperback
The Japanization of British Industry
by OLIVER
ISBN 13: 9780631160229
Format: Hardcover (208 pages) Publisher: WileyBlackwell Published: 15 Sep 1988
Working for McDonald's in Europe: The Unequal Struggle? (Routledge Studies in Employment Relations)
by Tony Royle
ISBN 13: 9780415207874
Format: Paperback (256 pages) Publisher: Routledge Published: 07 Dec 2000
Pacific Rift: Adventures in Big Business Where East Meets West
by Michael Lewis
ISBN 13: 9780340579510
Format: Hardcover (128 pages) Publisher: Hodder & Stoughton Ltd Published: 17 Sep 1992
Consumer Behaviour in Tourism: An International Perspective
by John Swarbrooke, Susan Horner
ISBN 13: 9780750632836
Format: Paperback (453 pages) Publisher: Heinemann Educational Publishers Published: 15 Feb 1999