The World of Superservice: Creating Profit through a Passion for Customer Service
by Ken Irons
ISBN 13: 9780201403848
Format: Paperback (256 pages) Publisher: Addison Wesley Published: 22 Aug 1997
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Globalization Strategy in the Hotel Industry
by Frank Go, Ray Pine, Christine Clech
ISBN 13: 9780415103237
Format: Paperback (352 pages) Publisher: International Thomson Business Press Published: 25 May 1995
Seeds of Change: Five Plants That Transformed Mankind
by Henry Hobhouse
ISBN 13: 9780333736289
Format: Paperback (416 pages) Publisher: Papermac Published: 05 Feb 1999 Other Format: Hardcover, Paperback
Strategic Manufacturing for Competitive Advantage: Transforming Operations from Shop Floor to Strategy
by Steve Brown
ISBN 13: 9780131845084
Format: Textbook Binding (304 pages) Publisher: Financial Times/ Prentice Hall Published: 04 Mar 1996
Marketing Professional Services: Practical Approaches to Practice Development
by Patrick Forsyth
ISBN 13: 9780749418809
Format: Paperback (272 pages) Publisher: Kogan Page Ltd Published: 30 Nov 1995
Running a Hotel on the Roof of the World: Five Years in Tibet
by Alec Le Sueur
ISBN 13: 9781840241068
Format: Paperback (346 pages) Publisher: Summersdale Publishers Published: 05 Nov 1999 Other Format: Paperback
Maxwell: The Final Verdict
by Tom Bower
ISBN 13: 9780002555647
Format: Hardcover (512 pages) Publisher: HarperCollins Published: 25 Jan 1996 Other Format: Hardcover, Paperback
Classic Town Pubs: A Camra Guide
by Neil C. Hanson
ISBN 13: 9781851451821
Format: Hardcover (192 pages) Publisher: Pavilion Published: 25 Apr 1988 Other Format: Paperback
The Japanization of British Industry
by OLIVER
ISBN 13: 9780631160229
Format: Hardcover (208 pages) Publisher: WileyBlackwell Published: 15 Sep 1988
Etourism: Information Technology for Strategic Tourism Management
by Dimitrios Buhalis
ISBN 13: 9780582357402
Format: Paperback (408 pages) Publisher: Financial Times/ Prentice Hall Published: 29 Nov 2002
Sotheby's Art at Auction 1992-93: The Art Market Review (Sotheby's Art at Auction: The Art Market Review)
by Editor
ISBN 13: 9781850295389
Format: Hardcover (312 pages) Publisher: Conran Octopus Ltd Published: Nov 1993
Beach Babylon
by Edwards-Jones
ISBN 13: 9780593056226
Format: Hardcover (312 pages) Publisher: Bantam Press Published: 16 Jul 2007 Other Format: Paperback