Knock Your Socks Off Service Recovery
by Ron Zemke,Chip R. Bell
ISBN 13: 9780814470848
Format: Illustrated (224 pages) Publisher: Amacom Published: 01 Jun 2000
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Valley Boy: The Education of Tom Perkins
by Tom Perkins
ISBN 13: 9781592403134
Format: Hardcover (320 pages) Publisher: Gotham Books Published: 01 Nov 2007
From Empire to Europe: The Decline and Revival of British Industry Since the Second World War
by Owen
ISBN 13: 9780006387503
Format: Illustrated (544 pages) Publisher: HarperCollins Published: 25 Nov 2010 Other Format: Hardcover
The First Industrial Nation: Economic History of Britain 1700-1914
by Peter. Mathias
ISBN 13: 9780416333008
Format: Paperback (512 pages) Publisher: Methuen Published: 10 Nov 1995 Other Format: Paperback
Landmark Geography - Leisure, Recreation and Tourism: A-level Geography
by Robert Prosser
ISBN 13: 9780003266504
Format: Paperback (160 pages) Publisher: Collins Educational Published: 20 May 2000
Yield Management: Strategies for the Service Industries
by Anthony Ingold,Anthony Ingold,Anthony Ingold,Anthony Ingold,Una McMahon-Beattie,Una MacMahon-Beattie (Editor),Ian Yeoman (Editor)
ISBN 13: 9780826448255
Format: Paperback (368 pages) Publisher: Cengage Learning EMEA Published: 15 Feb 2001
Made in Britain: The best of Quintessentially British Companies
by James Fielding
ISBN 13: 9781840246056
Format: Hardcover (252 pages) Publisher: Summersdale Published: 01 Oct 2007
The Cotton Industry in the Industrial Revolution (Studies in Economic & Social History)
by S.D. Chapman
ISBN 13: 9780333452356
Format: Paperback (76 pages) Publisher: Palgrave Macmillan Published: 29 Sep 1987
Scotland and the United Kingdom: The Economy and the Union in the Twentieth Century (Insights from Economic History)
by C.H. Lee
ISBN 13: 9780719041013
Format: Paperback (150 pages) Publisher: Manchester University Press Published: 07 Sep 1995
Work and Society: Sociological Approaches, Themes and Methods
by Tim Strangleman
ISBN 13: 9780415336499
Format: Illustrated (360 pages) Publisher: Routledge Published: 09 Apr 2008
The Marketing of Services (CIMA Professional Handbook)
by Donald W. Cowell
ISBN 13: 9780750602099
Format: Paperback (352 pages) Publisher: Butterworth-Heinemann Ltd Published: 01 Sep 1991
Consumer Behaviour in Tourism: An International Perspective
by John Swarbrooke, Susan Horner
ISBN 13: 9780750632836
Format: Paperback (453 pages) Publisher: Heinemann Educational Publishers Published: 15 Feb 1999