Service Breakthroughs: Changing the Rules of the Game
by James L. Heskett,Earl W. Sasser,et al
ISBN 13: 9780029146750
Format: Hardcover (336 pages) Publisher: The Free Press Published: 17 Sep 1990
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Successful Event Management: a Practical Handbook
by Anton Shone,Bryn Parry
ISBN 13: 9781844800766
Format: Paperback (256 pages) Publisher: Cengage Learning EMEA Published: 22 Apr 2004 Other Format: Paperback
The Science of Beauty Therapy
by Ruth Bennett
ISBN 13: 9780340486849
Format: Paperback (326 pages) Publisher: Hodder Arnold H&S Published: 01 Jun 1990 Other Format: Paperback
The Welch Way (The McGraw-Hill Professional Education Series)
by Jeffrey Krames
ISBN 13: 9780071387507
Format: Paperback (64 pages) Publisher: McGraw-Hill Education Published: 16 Sep 2002 Other Format: Hardcover
The Economics of Tourism (Routledge Advances in Tourism)
by Mike Stabler,M Thea Sinclair
ISBN 13: 9780415170765
Format: Paperback (276 pages) Publisher: Routledge Published: 20 Nov 1997 Other Format: Paperback
Marketing: Hospitality Managers' Pocket Books Published in association with Caterer and Hotelkeeper magazine (Caterer and Hotelkeeper Hospitality Pocket Books S.)
by ARNOLD FEWELL,NEVILLE WILLS
ISBN 13: 9780750601658
Format: Hardcover (200 pages) Publisher: A Butterworth-Heinemann Title Published: 19 Oct 1992
Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage
by R. C. Whiteley,Diane Hessan
ISBN 13: 9780201479676
Format: Hardcover (336 pages) Publisher: Perseus Books Published: May 1996 Other Format: Hardcover
World Class Manufacturing: The Next Decade - Building Power, Strength and Value
by Richard J. Schonberger
ISBN 13: 9780684823034
Format: Hardcover (288 pages) Publisher: The Free Press Published: 03 Jun 1996
The Economics of Business Enterprise
by . Ricketts
ISBN 13: 9780745008394
Format: Paperback (400 pages) Publisher: Harvester Wheatsheaf Published: 01 Mar 1994
Wine Regions of the World
by David Burroughs,Norman Bezzant
ISBN 13: 9780750606318
Format: Paperback (214 pages) Publisher: A Butterworth-Heinemann Title Published: 31 Dec 1991 Other Format: Paperback
The Excel Phenomenon
by James W. Robinson
ISBN 13: 9780761511717
Format: Hardcover (256 pages) Publisher: Prima Life Published: 26 Feb 1998
At Arm's Length: Recollections and Reflections on the Arts, Media and a Young Democracy
by Geraint Talfan Davies
ISBN 13: 9781854114365
Format: Paperback (340 pages) Publisher: Seren Published: 13 Feb 2008