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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)

by Robert B. Woodruff

ISBN 13: 9781557865533

Format: Illustrated (358 pages)
Publisher: Wiley
Published: 12 Apr 1996

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Managing Translation Services (Topics in Translation)

by Geoffrey Samuelsson-Brown

ISBN 13: 9781853599132

Format: Paperback (162 pages)
Publisher: Multilingual Matters Ltd
Published: 14 Sep 2006

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Raj Rhapsodies: Tourism, Heritage and the Seduction of History (New Directions in Tourism Analysis)

by Carol E. Henderson; Maxine Weisgrau, Carol Henderson;Maxine Weisgrau

ISBN 13: 9780754670674

Format: Hardcover (236 pages)
Publisher: Ashgate
Published: 28 Jun 2007

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The Economics of Tourism (Routledge Advances in Tourism)

by Mike Stabler,M Thea Sinclair

ISBN 13: 9780415170765

Format: Paperback (276 pages)
Publisher: Routledge
Published: 20 Nov 1997
Other Format: Paperback

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Issues in Cultural Tourism Studies

by Melanie K. Smith

ISBN 13: 9780415467124

Format: Illustrated (272 pages)
Publisher: Routledge
Published: 28 Oct 2009

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Key Concepts in Tourism (Palgrave Key Concepts)

by Loykie Lominé,James Edmunds

ISBN 13: 9781403985026

Format: Paperback (240 pages)
Publisher: Palgrave
Published: 21 May 2007

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Power, Competition and the State: End of the Postwar Era - Britain Since 1974 v. 3: The End of the Postwar Era - Britain Since 1974 Vol 3

by Keith Middlemas

ISBN 13: 9780333414149

Format: Hardcover (608 pages)
Publisher: Palgrave Macmillan
Published: 21 Mar 1991

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Building a Project Work Breakdown Structure: Visualizing Objectives, Deliverables, Activities, and Schedules (ESI International Project Management Series)

by Dennis P. Miller

ISBN 13: 9781420069693

Format: Illustrated (262 pages)
Publisher: Auerbach Publications
Published: 28 Jul 2008

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A History of Business in Medieval Europe, 1200-1550 (Cambridge Medieval Textbooks)

by Edwin S. Hunt

ISBN 13: 9780521499231

Format: Paperback (288 pages)
Publisher: Cambridge University Press
Published: 01 Jul 1999

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Organizational Behaviour in Hotels: An International Perspective (Progress in Tourism, Recreation & Hospitality S)

by Yvonne Guerrier

ISBN 13: 9780471986508

Format: Paperback (296 pages)
Publisher: John Wiley & Sons
Published: 28 Jul 1999

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Empires of Oil: Corporate Oil in Barbarian Worlds

by Duncan Clarke

ISBN 13: 9781846680465

Format: Hardcover (334 pages)
Publisher: Profile Books Ltd
Published: 13 Sep 2007

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A Shock to the System: Restructuring America's Electricity Industry (Resources for the future)

by Professor Timothy J. Brennan, Professor Karen L. Palmer, Professor Raymond J. Kopp, Professor Alan J. Krupnick

ISBN 13: 9780915707805

Format: Paperback (156 pages)
Publisher: RFF Press
Published: 01 Aug 1996

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