Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management)
by Robert B. Woodruff
ISBN 13: 9781557865533
Format: Illustrated (358 pages) Publisher: Wiley Published: 12 Apr 1996
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The Empire of the St. Lawrence: A Study in Commerce and Politics (Rich: Reprints in Canadian History)
by Donald Creighton,Donald Creighton,Christopher H Moore
ISBN 13: 9780802084187
Format: Illustrated (464 pages) Publisher: University of Toronto Press Published: 27 Feb 2002
Advances in Hospitality and Leisure: 5
by Joseph S. Chen
ISBN 13: 9781848556744
Format: Hardcover (230 pages) Publisher: Emerald Group Publishing Limited Published: 09 Jul 2009
The Language of Tourism : A Sociolinguistic Perspective
by G. Dann
ISBN 13: 9780851989990
Format: Hardcover (304 pages) Publisher: CABI Publishing Published: Apr 1996
Beyond Business Process Reengineering: Towards the Holonic Enterprise
by Patrick McHugh
ISBN 13: 9780471974819
Format: Paperback (228 pages) Publisher: Wiley Published: 14 Jul 1997 Other Format: Hardcover
Kitchens: The Culture of Restaurant Work
by Gary Alan A Fine
ISBN 13: 9780520257924
Format: Paperback (328 pages) Publisher: University of California Press Published: 16 Dec 2008
The Sinews of Power: War, Money and the English State, 1688-1783
by John Brewer
ISBN 13: 9780674809307
Format: Paperback (320 pages) Publisher: Harvard University Press Published: 01 Oct 1990
Manufacturing Management: Learning Through Case Studies
by David G. Coward
ISBN 13: 9780333647776
Format: Illustrated (216 pages) Publisher: Palgrave Published: 01 Jan 1998
Race between Education and Technology
by Claudia Goldin
ISBN 13: 9780674035300
Format: Paperback (496 pages) Publisher: Harvard University Press Published: 16 Oct 2009
Tours That Bind: Diaspora, Pilgrimage, and Israeli Birthright Tourism
by Shaul Kelner
ISBN 13: 9780814748169
Format: Illustrated (288 pages) Publisher: NYU Press Published: 25 May 2010
Oil and Geopolitics in the Caspian Sea Region
by Bulent Aras, Michael P. Croissant
ISBN 13: 9780275963958
Format: Hardcover (328 pages) Publisher: Greenwood Press Published: 30 Dec 1999
Flight to the Sun: The Story of the Holiday Revolution
by Vladimir Raitz,Roger Bray
ISBN 13: 9780826457622
Format: Paperback (258 pages) Publisher: Cengage Learning EMEA Published: 15 Nov 2001 Other Format: Hardcover